Important Covid Update from Mini Sport
Don’t panic, we’re still here & still supplying Worldwide!
Unfortunately this weekend the British Government announced that they would be bringing a 2nd lockdown in to effect from 5th November 2020. We understand that this announcement has left many people unsure about sourcing Mini parts from us during this period, however we are please to advise that we will be open for your online orders!
Please continue to order through your usual channels, be it on our website, telephone or email - our friendly & knowledgable Sales Team are still on hand to help in any way they can!
Our Showroom will remain closed at this time, however are still providing the ‘Call & Collect’ service Monday - Friday, so if you’re local, or would prefer to collect your parts, simply call the team with your order, then collect from our front desk at a pre-arranged time slot.
The safety of staff & customers remains our top priority during this on-going pandemic, we are continuing to operate safely in line with all the government & WHO guidelines, so if you are visiting us to collect an order, please remember to wear a mask, sanitise upon arrival & keep your distance.
Our Mail Order Department is operating at this time, we will continue to do our absolute best to get your orders shipped as quickly as possible - but please be advised that there may be delays with the carriers, especially in the lead up to Christmas.
We will keep you updated on any changes to this situation but in the meantime
Stay Strong, Stay Positive, Stay Safe & Carry On!
Working hard to bring you the best shipping prices!
We specialise in supplying your every need, regardless of where you live.
Due to the high volume of orders that we despatch every day, we have been able to negotiate extremely competitive rates with major carriers including all air and shipping lines. Please let us know your complete requirements and we will quote you our best prices by return.Orders are shipped by your choice of shipping agent at checkout and we use the following shipping agents:
• Royal Mail First Class Recorded (upto 2kgs)
• Royal Mail International Signed For Airmail (upto 2kgs)
• Parcel Force UK
• GLS Europe
• DHL Road Express / Air Express - Europe / Worldwide
• Fed Ex - Worldwide
• UPS Air Express - Worldwide
All parcels are shipped with a tracking/shipping number and require a signature upon delivery. This is for both your and our security.
Making a Purchase -
Making a purchase could not be easier at www.minisport.com. Just browse our website and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout or Basket Link' at the top left of the page and you will be asked for your contact details and choice of shipping so we are able to complete your order. You will then be directed to our Secure Online Payments system SagePay which will process and charge your payment immediately. When payment is complete, you will be returned to minisport.com and a copy of your order will be emailed to the address on your order. Live Stock Status Levels are shown for your benefit, so you know when choosing products approximately how long delivery will take. We accept most credit and debit cards which are processed live online by the UK's number 1 online payments - SagePay. We employ superior fraud detection systems including Verified by Visa, Mastercard Securecode and also The 3rd Man systems. This is for both our and your protection. If you have any questions or concerns about any part of the ordering or payment process, please do not hesitate to get in touch with us.
In Stock -
This product is in stock and will be dispatched as soon as possible.
Low Stock -
This product is in stock but low quantity. We endevour to dispatch the order as soon as possible although we cannot guarantee to satisfy large order quantities within our normal timescales.
Hurry Last Few -
This product has a quantity less than 2 available.
Available To Order -
This product is out of stock and will be ordered into stock especially for you.
Products with this status again will be shipped as soon as possible, but please expect a minimum estimated shipping date by the advised new stock date shown -
eg. "Due back in Stock Estimated 7-10 days".
Posting Glass/Windscreens -
Although we take great care in packaging glass, we cannot offer any insurance. Therefore it is at the customers own risk that they purchase glass by mail order.
Shipping and Handling -
Shipping prices are dynamically calculated in the shopping basket and you will be presented a range of shipping options available based on the exact products in your basket. Please allow up to 48 hours to process your order.
Stock Status Level -
We have in place a system on the website that shows the exact status of each product available to buy. This is 99% accurate although some slight discrepancies can occur for example if multiple customers are buying the same item but not checked out, will show incorrect stock levels. All orders will be shipped together as one order and not sent as part orders.
Back Orders -
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
A Message to all our European Mini Friends
Although the UK has now officially left the EU, and whilst the last few months may have created you concern on how it will affect you getting hold of those all important Mini parts, we are pleased to tell you that there is nothing to worry about and it is business as usual, just with a few changes.
Mini Sport have been shipping Mini parts to our friends around the world for over 50 years, so you can sure that our despatch departments are very experienced in sending parts however big or small to wherever they are required.
The changes for trade between the EU and the UK are really quite small, most if it is done for you by ourselves and our carriers.
The main changes are - We will no longer charge VAT on orders received from the EU, our website prices will reflect this Included in every order is a commercial invoice complete with the correct additional information required by EU customs for entry. Customs paperwork and procedures are dealt with by our experienced carriers, so nothing to concern you. Vat & Duty levied by the country you live in, will be calculated by the carrier and you will be notified before delivery. This amount can be paid directly to the carrier to avoid any extra work or inconvenience for yourselves.
EU Registered Business (ie with a VAT No) We will require your EORI number with your order, which will allow us to process your orders in much the same way as before, making it easier to be processed through EU Customs, so that your goods arrive with you with the least amount of inconvenience.
Thank you for your support over the years and we look forward to working with you, as we start this new era in UK relations with all our friends in the EU.
From 1st January 2021, there will be a change in the way we handle orders for you.
As a valued EU customer, we have summarised the information in three simple steps below:
1. Ordering From Our Website:
All prices on our website will now be displayed as a gross amount (excluding tax) for all customers outside the UK.
All EU individuals and businesses will pay 0% VAT on our website.
2. Invoicing And Order Confirmations:
All invoices from us will show no VAT element in the subtotal since no VAT will be paid. The shipping costs shown on your invoice will not contain any additional import fees.
3. Delivery And EU Vat (Important):
All parts on our website are delivered direct to your door from the UK, a commercial invoice and customs declaration will be included with your parcel.
The courier responsible for your order will contact you at the point of import to your country to collect a VAT charge, which is calculated at your local VAT rate – NOT the 20% VAT rate of the UK. The VAT charge is remitted to your local VAT authority by the courier, and EU VAT Registered businesses can claim this amount in their annual tax return.
You will receive these payment requests in the same way you currently receive tracking updates from your courier – the process is quite smooth and hassle-free.
Once any outstanding charges are collected, the shipment will progress as normal and this will be reflected in your tracking history.
If the charges are not paid, the parcel will return to us and the customer will be liable for any Customs Penalties that we receive, so we ask that all customers understand the new process before placing an order.
Take advantage of Low Prices & Fast Delivery